Introduction to ManagementCourses > Business Skills Training > Introduction to Management

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Duration: 
2 days - £850
Course ID: 
n/a

This course looks at what it takes to lead and manage an effective team and how you can get the best out of the people in it by understanding the role of leader and manager, both personally and from the point of view of the team.

Introduction to Management
 
 
Duration
 
2 days
 
 
Course Overview
 
This course looks at what it takes to lead and manage an effective team and how you can get the best out of the people in it by understanding the role of leader and manager, both personally and from the point of view of the team.
 
At the end of the workshop attendees will be asked to summarise their learning; what they will apply on returning to the workplace, and will leave with an action plan identifying key changes to make and skills to practice, to build self-confidence and improve their management and interpersonal techniques.
 
 
Course Content
 
Styles of management:
Autocratic vs Democratic – when to use different styles

Leadership as a Manager:
What does a leader look like? – Benchmark against key qualities
Leading people – when to lead and when to manage?

Developing and Motivating Your Team: 
Determining the 'Why' for their staff
What Motivates? - everyone is motivated by different things.
Being Consistently Different -staff members need to be treated differently.

Communication Skills:
Verbal, Vocal & Visual Communication
Questioning & listening skills
Assertive vs passive vs aggressive

Giving & Receiving Feedback:
Constructive feedback
Positive & negative feedback
Models for giving feedback
Receiving feedback

Planning & Prioritising:
Prioritising your own and others work
Delegating Tasks

Course dates

From: 
Wednesday, 22 November 2017 - Thursday, 23 November 2017
Venue: 
Glasgow